Refund policy

Digital products

The Everything Binder and our other products are digital downloads. Because you receive the file straight away, we can't take it back once it has been downloaded, so we don't offer change-of-mind refunds.

If something is wrong

If your file won't open, is damaged, or isn't as described, email us at organisedlife.au@gmail.com within 30 days of purchase and we will fix it, replace it, or refund you.

Your rights under Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Contact us

Organised Life
Email: organisedlife.au@gmail.com